FAQs

IS OUR LEATHER FULL ANILINE OR SEMI-ANILINE?

We use semi-aniline leather. Semi-aniline leather is more durable than full-aniline while retaining a natural appearance. The increased durability is provided by the application of a light surface coating, which contains a small amount of pigment. This ensures a more consistent color and imparts an extra degree of protection.

DO WE USE BONDED LEATHER ON ANY OF OUR PRODUCTS?

No we do not use bonded leather on any of our products. We actually use split leather. When the leather hide is processed, it needs to be "split" because the hide starts off as being too thick to work with. The top portion of the split is what we call the "top grain" leather. The bottom layer is the split layer. For motion collections, we use PU on outside sides and back.

WHAT ARE "NATURAL KISSES OF LEATHER"?

We use cowhide that is sourced in South America. Through the tanning process, some of the natural finger prints are left on the hide. No 2 hides are alike. On average it will take 7 hides to cover just one sofa. If you lined up 6 sofa's all in the same leather, each sofa would have unique markings. That's how you can tell it's authentic. Within one sofa, you'll see variations of texture and tone. Some markings are bug bites, barb wire scars etc. In the leather industry they are called "Kisses of Nature".

 

WHERE ARE YOU BASED?

We are happily based in High Point, North Carolina. Our office hours are 8:30am-5:00pm EST - we respond to most emails within one business day, but if you don't get a response from us, please check your spam.

HOW DOES SHIPPING WORK?

Please view Shipping Policy.

WHAT IF I NEED TO RETURN SOMETHING?

Don't worry! Please contact us here and we'll be happy to help guide you through the process. 

WHO DO WE CONTACT?

Customer Care - here

Media requests and collaboration inquiries - here